Pricing & delivery

# Website and App Maintenance: Hosting Is Not a Retainer

Maintenance is who applies updates, who answers when search breaks, and whether copy changes wait for a ticket. Hosting on a card is not that contract.

CodeLoop Studio·August 26, 2026·5 min read

![Person updating a website on a laptop](https://www.codeloop.ba/_next/image?url=%2Fblog%2Fkoliko-kosta-odrzavanje-web-stranica-cover.jpg&w=3840&q=75)

Photo by [Pixabay](https://www.pexels.com/@pixabay) on [Pexels](https://www.pexels.com/photo/265087/)

Maintenance is who applies updates, who answers when search or pay breaks, and whether a copy change waits on a ticket. Hosting on a card is not that contract. “Call us when it is on fire” is a third option — say which one you are buying.

CodeLoop Studio in Sarajevo hands over source and accounts. We can stay on a written retainer, or we can leave. Both are honest. A silent “included forever” in the small print is not. Build cost is [website cost](https://www.codeloop.ba/blog/koliko-kosta-izrada-web-stranice-u-bih) or [web app cost](https://www.codeloop.ba/blog/koliko-kosta-izrada-web-aplikacije-u-bih). This page is after v1.

## Three shapes, not one package

Hosting and domain: a bill you keep in your name. Content edits: hours or a monthly bag, written. Care for an app: dependencies, backups, a person who knows the repo. Mixing all three into “maintenance” without a list is how both sides are surprised in month four.

## What we put on paper

* **You already have the keys.** We do not invent a hostage fee to “release” the site. That is also [how the house works](https://www.codeloop.ba/blog/software-house-sarajevo).
* **WordPress without an owner is a time bomb.** [When not WP](https://www.codeloop.ba/blog/kada-ne-kreirati-wordpress-web-stranicu) is the build question. Updates are the year-two question.
* **Products we still operate are named.** [Koliko](https://www.codeloop.ba/study-case/koliko) is inventory we designed and still run. That is product care, not a brochure SLA we invented for this article.
* **No fake 24/7 NOC.** We are a studio in Sarajevo. Urgent means a named channel, not a wall of logos.

## Build first, then the bag

We will not sell a retainer before there is a site or an app to keep. [Website development](https://www.codeloop.ba/website-development) and [custom software](https://www.codeloop.ba/custom-software-development) stay the front door.

## How to start

Send what you already run (or the v1 we are quoting) and who should change copy next month. We reply within **24 hours** — [online estimate](https://www.codeloop.ba/online-estimate) or [contact](https://www.codeloop.ba/contact).